Service Design

Improve quality for the future

When introducing new services or changing existing ones, it is important to use a holistic approach and understand the value that the service is meant to create. The approach must also cover the prerequisites needed to create the desired effect.

Service Design is about creating a blueprint for development and subsequent delivery of a new service. By using this structured approach to Service Design, you ensure that all relevant organisational areas get involved in the process.

Selected services and products

  • Design of the Service Design Package process
  • Preparation of Service Design blueprint
  • Learning how to draw up a Service Design Package
  • SLA design and documentation

Should we highlight the value of your services?

We can advise and help you design a customer-oriented service catalog that makes it easier for your customers to say yes thanks to your services. Contact us and hear more.

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Among other things, we write about strategy, leadership and growth in companies and organizations.