A service catalogue highlights the services an IT organisation provides to their business and customers. A service catalogue is a tool that documents and ensures understanding of service goals, costs, and metrics, which is the prerequisite for continued customer satisfaction.
We help design and put together a customer-facing service catalogue as well as a portal that reflects customers’ behaviour around “self-service”.
Selected services and products:
We can help you with goal management, processes, controls and the relationship between governance and management.